Our Privacy Policy.

We don't sell your information. Ever. Read about how we use the information you trust us with below.

Effective Date: 03/01/2025

New Mexico Rodent Specialists (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information when you contact us or use our services:

Personal Information: Name, phone number, email address, and physical address when you schedule a service or request information.
Service Details: Information related to your rodent control needs and service history.

2. How We Use Your Information

We only use your information for the following purposes:

To schedule and provide rodent control services.
To communicate with you regarding your appointments or inquiries.
To improve our services based on customer feedback and interactions.
We do not transfer your personal information to any external organizations under any circumstances, even with your consent. We implement strict access controls and regular audits to prevent unauthorized sharing of user data.
We do not share your personal or mobile information with third parties for marketing or promotional purposes under any circumstances, even with your consent. Data sharing is strictly limited to purposes necessary for providing our services and as required by law.

-2.A Text Messaging

You may opt-in to send/receive text messages to/from NMRS :

To schedule and provide rodent control services.
To communicate with you regarding your appointments or inquiries.
To improve our services based on customer feedback and interactions.
To receive special discounts & promotions.

You may receive promotional and account-related SMS messages from us. Message frequency varies. Message and data rates may apply. To stop receiving messages, text STOP. For assistance, text HELP.

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to any third parties.
We may share your information only when required by law or to comply with legal processes.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights & Choices

You have the right to:

Request access to the personal information we hold about you.
Request correction or deletion of your information.
Opt-out of receiving promotional communications from us.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

New Mexico Rodent Specialists LLC
1209 Mountain Road PL. NE, Suite N, Albuquerque, New Mexico 87110

ATTN: General Manager

-or-

contact@nmrodent.pro

Subject: Privacy Policy

This policy ensures that our clients’ information remains private and secure. We value your trust and are committed to maintaining transparency in how we handle your data.